Customer Satisfaction Survey

Company Name Job / Department Your Name E-mail

Telephone Products You Purchased Packaging TapesDouble Sided Mounting TapesIndustrial & Technical TapesStationary TapesCliche Assembly TapesProtective TapesMasking TapesPhotocopy PaperOffset Printing Paper

Question:

5-Very Good
4-Good
3-Average
2-Bad
1-No Opinion

1) Product quality:

2) Product packaging quality:

3) Product pricing:

4) Payment terms:

5) Ordering system:

6) Delivery time of products:

7) Error free delivery:

8) Easy access to account manager:

9) Behaviour and competency of sales staff:

10) Customer visits:

11) Feedback with complaints about products and services:

Question:

5-Agree Completely
4-Agree
3-Partly Agree
2-Don't Agree
1-No Opinion

12) Ve-Ge is a company that works ethically:

13) Ve-Ge has advanced technology:

14) Ve-Ge is sensitive to the needs of society and environment:

15) Ve-Ge values customer satisfaction:

16) I would recommend Ve-Ge products to others:

17) I ask for Ve-Ge products often:

18) I always prefer the Ve-Ge brand:

19) Ve-Ge is a trust worthy business partner:

Additional comments or notes